Terms and Conditions

Terms and Conditions

Our Contact details

SPOTTISWOODE TRADING

P O BOX 3009, LITTLEHAMPTON, WEST SUSSEX BN17 5SJUnited Kingdom

Telephone: 44(0)1903 733123
Fax: 44(0)1903 713777

VAT Registration Number: 327 6197 27

Making A Purchase:

Making a purchase could not be easier. Just browse our catalogue and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard credit and debit cards . We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, post or over the Internet.

Shipping and Handling Delivery Schedule:

We will normally send your order to you within 3 working days.

Back Orders:

We will let you know if your item is not in stock and send it to you when it is available. You will always have the option to cancel your order if you would rather not wait.

Tax Charges:

Our prices include VAT at 17.5%. What happens to the VAT element on orders received from outside the EU.

Spottiswoode Guarantee:

We will refund or replace all returns received within 7 days. Unless the goods are faulty, they must be returned in re-saleable condition in the original packaging at your expense. Personalised items cannot be returned.

Credit Card Security:

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.